t: 01299 851767

(Mon-Fri 9.00-5.00pm)

t: 01299 851767   (Mon-Fri 9.00-5.00pm)

Enjoy FREE Delivery Over £50 & FREE Returns

Returns Information

You can return items to Cedarstone Ltd. for a refund or exchange provided:

  • The goods must be in a re-saleable condition to be accepted back by us. They must have all original boxes, tags and labels.
  • Barbecues must not have been lit and the goods must not have been used for any cooking process, we do not consider this "reasonable care" of the product if subsequently returned.
  • We will not accept back boots or goods that have become dirty, even if subsequently cleaned! We do not consider this "reasonable care" of the product.
  • If the goods arrived in a manufacturer's box then please return in the same box. Please do not stick any sellotape or labels to this box.
  • Full Terms and Conditions of Sale can be seen here: Terms and Conditions

UK Returns

  • Returns are FREE* using the CollectPlus service where available.

  • How to return your order for free:

    1) Attach a label
    • Fill in the returns form sent with your original order
    • Re-pack your order in the original packaging
    • Fix the returns label sent with your order to the outside of the package
    2) Find a Collect+ store
    • Find your nearest* Collect+ return store by visiting:
      www.CollectPlus.co.uk
    • Or text COLLECT and your postcode to 84555
      (Texts charged at your standard network rate)
    3) Deliver & Relax
    • Take your return to your Collect+ store
    • Track your return online
    • Enjoy hassle free shopping
  • *Please Note: Some parts of Northern Scotland, the Scottish Isles, the Channel Islands and other more remote areas of the UK may not have a Collect+ store nearby. If you think you may fall into this category please check at the Collect+ website first.

  • If your address is not covered by a Collect+ service or you prefer to use a different service then the cost and responsibility falls to the customer.
  • Full Terms and Conditions can be seen here: Terms and Conditions

European Returns

  • Returning goods from EU countries are the responsibility and cost of the customer. We cannot offer free returns outside of the UK.
  • Fill in the returns form sent with your original order and arrange for the goods to be returned to us.
  • Full Terms and Conditions can be seen here: Terms and Conditions
Payment Options

© Cedarstone Limited Terms & Conditions